Refund policy
Refund Policy
At Bexoriare, we want you to be completely satisfied with your purchase. Please read our refund policy carefully.
Eligibility for Refunds
We accept refund requests within 30 days of the delivery date. To be eligible for a refund, items must be:
- Unused and in the same condition as received
- In the original packaging
- Accompanied by proof of purchase
Non-Refundable Items
The following items are not eligible for refunds:
- Sale or clearance items
- Downloadable digital products
- Gift cards
- Personal care items (for hygiene reasons)
How to Request a Refund
To initiate a refund, please contact us at support@Bexoriare.store with the following information:
- Your order number
- The item(s) you wish to return
- The reason for your return
- Photos of the item (if damaged or defective)
Refund Process
Once we receive your return request, we will inspect the item and notify you of the status of your refund. If approved, your refund will be processed within 5–10 business days and credited back to your original payment method.
Exchanges
If you received a damaged or defective item, we will gladly exchange it. Please contact us at support@Bexoriare.store within 7 days of receiving your order.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or incorrect. We recommend using a trackable shipping method for your return.
Contact Us
If you have any questions about our refund policy, please contact us at:
support@Bexoriare.store